Bunnies are going to Broadcast Asia in Singapore! 🐰 - Let's dive into your future success with bunny.net🚀

Book a Meeting
x

Super Bunnies™

The Best Support in the CDN business

The Best Support
in the CDN business

Not all superheroes wear capes – our Super Bunnies™ wear a headset. They are here to help you with anything you might need or want! Forget support levels and get connected directly with an expert. Every. Single. Time.

Join over 1.000.000+ websites already powered by bunny.net

Our dedication to quality has won the trust of many well known brands in their industries.

We're rated

4.8 out of 5 based on 700+ reviews

No need to panic - if anything goes wrong. We’ve got your paws.

You never have to worry about anything! Our Super Bunnies are here 24 hours a day, every day of the week, including weekends and holidays. Working on a bigger project? Check out all our premium support features!

  • 24/7 Customer Support

  • Customer Management

  • Technically Smart

  • In-House Team

Super Available

Super Available

Reach out to us with any problems you might have. We are here for you. Always!

Super Knowledgeable

Super Knowledgeable

Hate being moved from one person to another? We directly connect you with our specialist!

Super Responsive

Super Responsive

Need help with a quick question or a minor problem? Use our Live-Chat and get a reply within 5 minutes!

Super Effective

Super Effective

Tired of waiting for bugs and issues to be fixed? Our average ticket solve time is under 3 hours.

  • 24/7
    Availability
  • 5 minutes
    Avg. Response Time
  • 3 hours
    Avg. Solve Time
  • 100.000+
    Tickets Solved

True around-the-clock support

No more waiting around for support you need right now! We are here for you 24 hours a day, 7 days a week, 365 days a year!

  • Technically Knowledgeable Technically Knowledgeable
  • Fastest in the BusinessFastest in the Business
  • Impressively EfficientImpressively Efficient
  • 99% Customer Satisfaction99% Customer Satisfaction

Unrivaled expertise,
knowledge and dedication

Nothing beats an in-house team of experts, and at bunny.net, we stand by that. Forget annoying support levels – we always directly connect you to our technically knowledgeable Super Bunnies. When you're hopping with bunny.net - you are always in good paws!

Technically Knowledgeable Support

Technically Knowledgeable

Unrivaled expertise,
knowledge and dedication

Technically Knowledgeable Support

Nothing beats an in-house team of experts, and at bunny.net, we stand by that. Forget annoying support levels – we always directly connect you to our technically knowledgeable Super Bunnies. When you're hopping with bunny.net - you are always in good paws!

Get your issue fixed with
the speed of light

At bunny.net, we live and breathe performance. This extends to the Super Bunny team as well. Our ticket support averages unparalleled sub 5 minutes first response and 3 hours solve time. We are ready and waiting behind the keyboard to help you solve any and all problems!

Fast CDN Support

Fastest in the Business

Get your issue fixed with
the speed of light

Fast CDN Support

At bunny.net, we live and breathe performance. This extends to the Super Bunny team as well. Our ticket support averages unparalleled sub 5 minutes first response and 3 hours solve time. We are ready and waiting behind the keyboard to help you solve any and all problems!

We aren’t called Super Bunnies for nothing

It might seem unbelievable, but at bunny.net, our Super Bunnies are ready and waiting to help you 24/7. So no need to worry about much tapping of your fingers and waiting for your issue to be fixed. We’re working around the clock to ensure your experience is as pleasant as possible!

Efficient CDN Support

Impressively Efficient

We aren’t called Super Bunnies for nothing

Efficient CDN Support

It might seem unbelievable, but at bunny.net, our Super Bunnies are ready and waiting to help you 24/7. So no need to worry about much tapping of your fingers and waiting for your issue to be fixed. We’re working around the clock to ensure your experience is as pleasant as possible!

Keeping you happy
is our priority

Your problems are our problems. We don't only look at answering your questions; we make sure to solve the problem. Super Bunnies are always doing their best to make your experience as pleasant as possible. Focus on what you do best without being held back by any issues!

99% Customer Satisfaction

99% Customer Satisfaction

Keeping you happy
is our priority

99% Customer Satisfaction

Your problems are our problems. We don't only look at answering your questions; we make sure to solve the problem. Super Bunnies are always doing their best to make your experience as pleasant as possible. Focus on what you do best without being held back by any issues!

Bunny Knowledge Center

Just looking for some quick information? Check out our Frequently Asked Questions.

Support HUB

Support HUB

Guides, Troubleshooting, and Support Requests to help you get started with bunny.net.

Developer HUB

Developer HUB

Collection of information and documentation to make configuration as easy as possible.

API Reference

API Reference

Learn about everything you can do with the bunny.net account and all other Bunny products.

Let’s look at the numbers.

Don’t just take our word for it - check out our ZenDesk numbers.

bunnynet Content Delivery Network Bunny CDN
<span class="text-big">9</span> minutes

9 minutes

Time to first response
(average: August 2023)

<span class="text-big">35.6</span>%

35.6%

Tickets solved in 1 response
(average: August 2023)

<span class="text-big">10</span> minutes

10 minutes

Time for avg. reply
(average: August 2023)

<span class="text-big">5.797</span> tickets

5.797 tickets

Successfully solved
(average: August 2023)

Last month
Last 6 months

Over 40.000+ customers already put their
trust in Super Bunnies

We believe that going the extra step is the best expression of our dedication to making sure you are 100% satisfied with bunny.net products.

Tom Mason Nexus Mods

“Working with Bunny has been a breath of fresh air. Their team has been helpful, responsive, and knowledgeable. The service exceeded our expectations every step of the way.”

Tom Mason

Nexus Mods

4.8
Facebook rating - bunny.net
4.4
Wordpress rating - bunny.net
4.8
g2 rating - bunny.net
4.8
Trustpilot rating - bunny.net

Meet our Super Bunnies

Each and every Super Bunny was handpicked and had to undergo tough training to become the best in the business.

Max
Max

Head of Support

Benjamin
Benjamin

Support

Renz
Renz

Support

Tomas
Tomas

Support

Sunil
Sunil

Support

Jack
Jack

Support

Bruno
Bruno

Support

Tilen
Tilen

Support

Jesus
Jesus

Support

Raul
Raul

Support

Joseph
Joseph

Support

Start Your 14 Day Free Trial

Let us take care of everything while you focus on what you do best.

No credit card required – Complete Registration in under 2 minutes.