Frequently Asked Questions

Do you charge for storage space?

No, we allocate the storage space as required depending on the files.

Do you provide live video streaming?

We sure do! Simply set up HLS video stream and we will deliver it for you. Read more on the video delivery page.

Can I use a SSL certificate?

You sure can, after you add the hostname, you can upload the SSL certificate files associated with it and we will do the rest.

How is traffic calculated?

Origin pull traffic is free, we only measure all outgoing traffic from our servers, including the header data.

Do you accept adult content?

We happily accept any adult content as long as it is legal.

How big can my files be?

We currently don't enforce any file size limits.

Do you provide phone support?

We currently do not provide phone support in order to keep the costs low, but you can always drop us an email.

Do the credits expire?

Yes, the credits will expire after 1 year if you don't make a new payment for more than a year, but you can retain them with any new payment before the expiry.

Can't find what you're looking for?

Contact our support team via support@bunnycdn.com